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Active minutes not activating

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‎04-04-2019 10:20

‎04-04-2019 10:20

My exercises and are showing up and working but even tho I have done these it says I have done 0 active minutes which makes no sense? 

my Fitbit inspire was doing this but it’s stopped since your last update is this a new bug? Or is my Fitbit broken 

Iv only had it 5 days 

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‎04-04-2019 18:17

‎04-04-2019 18:17

I just started to have the same problem. I went on a 29 minute walk that my Fitbit recognized but only logged 7 active minutes. My Fitbit has never had this issue in the 15 months I’ve had it. 

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