Actual steps not matching challenge

[LauraCoups]

My steps showing on my Fitbit and dashboard are different than the amount in the challenge. I changed an automatic excercise from run to treadmill but other than that I didn’t enter anything  manually 

[AlvaroFitbit]

@LauraCoups Welcome! It's nice to have you on board! Thank you for letting me know that you aren't logging any additional activity. There are some things to consider that may affect the steps you are seeing on your challenge:

1. Your steps have fully synced to our database but you're not viewing the mobile app dashboard in Live Data Mode. (Live data mode would show the word "connected" under your tracker tile). 
2. You manually logged an activity. Steps from manually logged activities do not count toward challenges; only steps recorded by your tracker or MobileTrack are counted toward challenges. 
3. You used MobileRun to track GPS data with your app. Only steps recorded by a tracker or MobileTrack are counted toward challenges. 
4. All challenge participants are not in the same time zone. 

It is also recommend waiting 15 minutes after syncing your Fitbit data to see if your challenge updates.

You can try logging out from the app, restart your phone and then log back (after syncing your tracker) to view the most updated data.

Let me know how it goes!