04-22-2017 06:44
04-22-2017 06:44
I recently purchased a Charge 2 for my daughter, who is under age. The system won't let her create her own account and since I have a Charge 2 the system wants hers to replace mine. Please advise.
04-22-2017 18:24
04-22-2017 18:24
@LLStahls You must be over 13 years of age to set up a Fitbit account. (Legal info HERE ). Also, you can have multiple trackers on one account, but they have to be different types - hence why it thinks you are trying to replace yours when you try to add. (You could add any other type BUT a Charge 2)
Hope this helps~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+