04-21-2017 08:05
04-21-2017 08:05
Hi, my charge 2 has just suddenly stopped receiving text alerts and phone call notifications. I've restarted my iPhone, I've made sure all notifications are on, can anyone help?
04-21-2017 08:18
04-21-2017 08:18
I’ve relocated your post to the iOS App help forum. You may want to mention what iPhone model you’re using.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
04-21-2017 11:36
04-21-2017 11:36
Mine is the same and my sister said hers is too it's an iPhone 7 we both have but was working fine a day or so ago
04-21-2017 13:14
04-21-2017 13:14
My phone is an iPhone 6s, I did do an update on it a couple of days ago, not certain that it coincides with the messages not coming through though
04-21-2017 13:15
04-21-2017 13:15
I'm sorry, I don't understand what you mean by this, I'm not very technical
04-21-2017 17:05
04-21-2017 17:05
@Yumyum666 And @Sthomas23. If you have a Charge 2, make sure on the Charge 2 itself that notifications are on. From the main clock face, press and hold the side button. This will turn notifications "on" or "off".
Sometimes I have inadvertently turned mine off when placing in the charger. Maybe you did by accident as well.
Hope that helps!
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
04-22-2017 06:03
04-22-2017 06:03
Brilliant that's it working now! Thanks! Xx