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Alta Bluetooth not working

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‎11-05-2016 04:08

‎11-05-2016 04:08

My Fitbit alta is working fine but hasnt synced to my iphone or ipad since monday. The ipad/iphone are not picking it up via bluetooth. Have deleted the app and reloaded, turned on and off restarted etc but no success. Now come on my windows pc and the bluetooth connection is not picking it up on that either. Any suggestions?

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‎11-07-2016 06:26

‎11-07-2016 06:26

Hi there @LaraLing, welcome aboard to our Community. I see you have tried some troubleshooting steps on your own to address this issue, and that is great.

 

I'm going to share this post with you for additional help, but be aware you might find similar suggestions from what you have tried so far, but I think it wont hurt to revisit some of the options to address this issue: Having trouble syncing? (here's how to fix this).

 

Lets give it a try and keep me posted, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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