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Alta links to iPhone4 wont link to iPhone 6s or android?

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‎03-26-2016 05:10

‎03-26-2016 05:10

New alta to link vi android - not found on the device
Switched to iPhone 4 works fine
Then iPhone 6s - no, nothing again!!

I want it on the android but that seems almost impossible. The iPhone 6s would be a compromise. Tried all the turn it off and on again advice, yawn!

£80 is looking very very expensive - launches too early?
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‎05-09-2016 09:58

‎05-09-2016 09:58

It's great to see you around @Altapain. I would like to know if you keep having problems connecting your Alta with your Android and iOS phones? If you do, I recommend following our syncing troubleshoot from your Android and iOS devices. If you have already tried these steps without success, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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