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Alta won't sync since the last iOS update

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‎05-16-2020 21:39 - last edited on ‎05-17-2020 15:44 by

‎05-16-2020 21:39 - last edited on ‎05-17-2020 15:44 by

Hi,

my Alta is not syncing since the last IOS update.

What’s up? How do I fix this?

 

Ciao!

 

 

Moderator edit: subject for clarity

Best Answer
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1 BEST ANSWER

Accepted Solutions

‎05-17-2020 00:57

‎05-17-2020 00:57

Hi, and welcome to the Community!

 

Was that the upgrade to 13.4.1 ?

 

If so, then it seems to be a known issue. Keep in touch with the following thread which has updates and suggestions from Fitbit:

https://community.fitbit.com/t5/iOS-App/Issues-syncing-after-updating-to-13-4-1/td-p/4240953

View best answer in original post

Best Answer
1 REPLY 1

‎05-17-2020 00:57

‎05-17-2020 00:57

Hi, and welcome to the Community!

 

Was that the upgrade to 13.4.1 ?

 

If so, then it seems to be a known issue. Keep in touch with the following thread which has updates and suggestions from Fitbit:

https://community.fitbit.com/t5/iOS-App/Issues-syncing-after-updating-to-13-4-1/td-p/4240953

Best Answer