Welcome to the Fitbit Community, @Lolaline.
I am sorry to hear your dashboard buttons are not working. I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.
By the way, I've moved your post to iOS App board so we can keep our forums organized.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
