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App crashing

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‎08-19-2016 14:01

‎08-19-2016 14:01

Hello,
I haven't used my Fitbit in months, but tried today. The iOS app keeps crashing every time I open it. I am on the latest version and tried restarting my iPhone 6s. Suggestions?
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Accepted Solutions

‎08-19-2016 15:31

In response to DerrickS

‎08-19-2016 15:31

Actually, I finally deleted and reinstalled the app, and now it works.
Thanks!!

Sent from my iPhone

View best answer in original post

Best Answer
2 REPLIES 2

‎08-19-2016 15:17

‎08-19-2016 15:17

@Bunny4182 That's weird. Does force quitting and reopening the Fitbit App help? You can force quit by: rapidly double tapping the iOS home button > swipe left until you see a preview of the Fitbit iOS App > and then swipe up on the preview to force close.

 

If not, does rebooting your iOS device help?

Also, what iOS operating system is your device running?

Please keep me posted!

Derrick | Retired Moderator, Fitbit
Best Answer

‎08-19-2016 15:31

In response to DerrickS

‎08-19-2016 15:31

Actually, I finally deleted and reinstalled the app, and now it works.
Thanks!!

Sent from my iPhone
Best Answer