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App is asking me to log in every single day.

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‎10-03-2017 08:27 - last edited on ‎10-04-2017 07:06 by Moderator Alum

‎10-03-2017 08:27 - last edited on ‎10-04-2017 07:06 by Moderator Alum

I’m having to log in on a daily basis. Help. 

 

Moderator Edit: Clarified Subject.

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‎10-04-2017 07:50

‎10-04-2017 07:50

Hello @SBlaze, have a warm welcome to the Fitbit Community, it's great to have you on board. 

 

This seems like a very odd situation, have you updated the Fitbit app recently? We have just released a new version some days ago. If you already have, please try to force-close the Fitbit app by double tapping the home button on your phone, then swipe up the app. Also, please restart your phone and log in again. Monitor the app to see if you are asked to log in the next day. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Happy

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎10-05-2017 16:52

‎10-05-2017 16:52

I’m having this same issue and I’ve already updated the app, force closed the app and restarted my phone. This is a new issue for me, just in the past week. 

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