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App is giving me trouble.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2018 20:13 - last edited on ‎09-19-2018 06:45 by Moderator Alum

‎09-18-2018 20:13 - last edited on ‎09-19-2018 06:45 by Moderator Alum

Parts of the app are not working for me lately. Anyone else having same problem 3

 

Moderator Edit: Clarified Subject.

Best Answer
3 REPLIES 3

‎09-19-2018 06:48

‎09-19-2018 06:48

Hello @Ynnegpisces1, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for letting me know about your issue. At this moment I would like to ask you for more detailed information about what exactly is not working in the app on your side. This will be very helpful for me to check this further. Please feel free to include the list of troubleshooting steps you've tried so far and screenshots of the app in the parts affected. 

 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer

‎09-20-2018 07:48

In response to MarcoGFitbit

‎09-20-2018 07:48

I have to agree, without knowing which parts are not working, it is not easy to give an answer to the question.

Best Answer

‎09-26-2018 08:38

In response to Rich_Laue

‎09-26-2018 08:38

Hello @Ynnegpisces1, I hope you're doing well. Thanks for joining the conversation @Rich_Laue, I appreciate your input on this situation. Smiley Happy

 

@Ynnegpisces1 I appreciate your participation in the Forums and for sharing your experience. I wanted to catch up with you and know if you're still having issues with the Fitbit app. If so, please reply on this thread so we can assist you further. 

 

Have a great day, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes