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App is not saving data

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‎02-29-2016 11:00

‎02-29-2016 11:00

Why is my app not saving my data?
Food entered and water calculates and updates then the next time I open it there back to 0 on dashboard. Also my challenges are not showing up steps for anyone. And it want let me create a challenge. Very frustrating.
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‎03-01-2016 08:16

‎03-01-2016 08:16

Welcome to the forums @Rp2016! There is a chance we might need to update the Fitbit App for iOS to make sure the changes are saving and you're up to date. 

 

After you've updated the app, or you're in the last update available. Please log out of the Fitbit App, force quit it and restart your mobile device. 

 

Bear in mind that Challenges can be affected by the timezone of the members who are in it as well as any logged activities on your account, this includes MobileRun, manual logs and third party logging.

 

Let me know if you have any questions, good luck! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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