01-01-2017 15:18
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01-01-2017 15:18
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Hi I need to help as my steps icon has disappeared off my dashboard I read some other posts and when I go to edit it is no longer there for me to add again! This is so annoying

01-02-2017 04:11
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01-02-2017 04:11
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Hello @Kerriann_n, welcome!, it's nice to see new faces around.
Having tried to Edit your Dashboard already and as the tile is still not showing, please go to the Account tab and check if your tracker is listed in here. If it's not listed, try to set it up as a new device so the step tile can be shown once again. Don't worry, all the information stored in your account so far won't get deleted.
To add it as a new device:
- Open the Fitbit app and tap on the Account tab at the bottom of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
- If the app asks you to replace your current tracker, please replace it and continue with the process.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!

06-19-2017 17:04
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06-19-2017 17:04
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I have the same problem. As you directed I logged into my dashboard and my device is still there. HELP??

