App sync to Charge 6 often will update all dates

[fituno]

whenever O sync with my charge 6 on ios(latest), the step count shows all dates being the same. so past dates, yesterday and back will show the same step count as present day’s step count. and present day’s step count is very slow to sync all present day’s charge 6 data.

only after some time(an hour?) it will show correct steps for each date. very erratic. 

the former app before goole’s “good looking” layout was so much better. the google skin on fitbit makes checking fitbit information very difficult with lengthy scroll and difficult to “see” the data.

the app with new look seemed to slow down the app plus it has a lot of misinformation displaying. rather confusing with white on white back buttons and slow to update data/stats from charge 6.

please fix the issue to use the older layout. new layout seemed to missed out critical data on first page.

Moderator edit: clarified subject

[ManuFitbit]

Welcome to the forums @fituno. 

Thank you for taking the time to share all this information regarding the data and the new design of the Fitbit app.

Regarding the same data showed during several days, our team is aware of the situation and is working on a solution to it, hopefully it will be fixed soon. Thanks for your comprenhension.

Please note that whenever we make changes and improvements we think about how to meet the demands of our customers. However, this does not guarantee that in some cases certain features of the application or trackers will not be pleasant for some of the users.