01-31-2017 05:24
01-31-2017 05:24
I have been unable to properly sync since Saturday 01/28. I have disconnected the blaze via Bluetooth, I have re booted it and unpaired it. It still shows a low battery warning even though I have kept it charged. Is anyone else having this issue?
02-01-2017 04:30
02-01-2017 04:30
Hello @Willybit, it's great to see you around.
Having updated the app recently, I would like to suggest checking @HelenaFitbit's excellent tips and recommendations in how to resolve any syncing issue. However, if this doesn't seem to work, I'd recommend setting your Blaze as a new device to restart the connection between the tracker and your phone.
To set up your tracker as a new device:
Please give it a try and let me know the outcome!