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App will not update

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‎08-06-2019 15:48

‎08-06-2019 15:48

Hi, I have had the Fitbit app for several years now, and with the newest update, my app will not recognize that I have updated it.  My iPhone is up to date and I have tried deleting the app and redownloading it several times.  Does anyone have any advice on this??

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‎08-07-2019 10:00

‎08-07-2019 10:00

@KNapes, a warm welcome to our Community!

 

Let me help you with your Fitbit app not updating and thank you for troubleshooting this issue. What is it that you are seeing not updating on your app? Could you share screenshots to illustrate this situation?

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-07-2019 13:20

In response to AlvaroFitbit

‎08-07-2019 13:20

AF8C988F-C537-468F-A854-9964106FB37A.png

This is what my app looks like presently. I have deleted and redownloaded it multiple times, but cannot get it to be this version

6A92E47B-0493-4B0D-AB3A-9C10C0CE356B.png

 

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