07-17-2019 18:45
07-17-2019 18:45
My app will update the steps for myself and children's account but it will not update the challenges with the most recent stats.
07-17-2019 19:07
07-17-2019 19:07
I’m having the same problem
07-17-2019 19:20 - edited 07-17-2019 19:21
07-17-2019 19:20 - edited 07-17-2019 19:21
My 3 coworkers and I are also having the same problem (we all have iPhones too). I even re-downloaded the app and restarted my phone and it still doesn’t work.
07-17-2019 19:23
07-17-2019 19:23
I am having the same problem all day! 🙄
07-18-2019 03:39
07-18-2019 03:39
Same problem here. The steps are synced, but not updated in the challenge. I already restarted the app and my phone. Nothing helps. Can it be due to the new dashboard of the iOS app? This has changed last week.
07-18-2019 07:34
07-18-2019 07:34
My challenges started to sync again this morning. Also, none of my coworkers in the challenge have the new layout/dashboard so maybe it was a system glitch with Fitbit as a whole.