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Apple Fitbit app not updating challenges

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‎07-17-2019 18:45

‎07-17-2019 18:45

My app will update the steps for myself and children's account but it will not update the challenges with the most recent stats. 

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5 REPLIES 5

‎07-17-2019 19:07

‎07-17-2019 19:07

I’m having the same problem 

 

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‎07-17-2019 19:20 - edited ‎07-17-2019 19:21

‎07-17-2019 19:20 - edited ‎07-17-2019 19:21

My 3 coworkers and I are also having the same problem (we all have iPhones too). I even re-downloaded the app and restarted my phone and it still doesn’t work.

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‎07-17-2019 19:23

In response to Tabithro

‎07-17-2019 19:23

I am having the same problem all day! 🙄

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‎07-18-2019 03:39

In response to Erin806

‎07-18-2019 03:39

Same problem here. The steps are synced, but not updated in the challenge. I already restarted the app and my phone. Nothing helps. Can it be due to the new dashboard of the iOS app? This has changed last week.

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0 Votes

‎07-18-2019 07:34

‎07-18-2019 07:34

My challenges started to sync again this morning. Also, none of my coworkers in the challenge have the new layout/dashboard so maybe it was a system glitch with Fitbit as a whole.

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