03-23-2017 10:01
03-23-2017 10:01
Why are there now two numbers for the average number of steps? What is the difference?
Answered! Go to the Best Answer.
03-24-2017 17:26
03-24-2017 17:26
@DerrickSAgreed Derrick.. I have posted in the Android link and came up with the same issue and solution.... Great memories of a very, very retired computer programmer.. The joys of buffers etc....
@DerrickFitbit wrote:Hi everybody,
I've seen a number of instances where the following steps resolve this problem, I'd recommend giving them a try.
- Open the Fitbit App > tap the Account button > and tap the tile with your profile at the top.
- Tap the gear icon in the top right-hand corner.
- Tap Location.
- Tap country and add your country.
You also can choose to set your location to private if you don't want others to see your location, but adding a location seems to resolve this issue.
Hope this helps!
03-24-2017 18:20
03-24-2017 18:20
Thanks it worked!!!
03-27-2017 17:22
03-27-2017 17:22
I had this problem too. The solution worked. Thanks so much.
03-29-2017 18:43
03-29-2017 18:43
I also had the extra number-12345. I added my location and that took care of it! Thanks!
03-29-2017 23:28
03-29-2017 23:28
I already had my location set, even tried to change to another country and back. Still shows the two question marks then average 12345 etc... 😞
03-29-2017 23:29
03-29-2017 23:29
Didn't work, location was already set.