06-07-2020 11:39 - last edited on 06-21-2020 12:59 by LiliyaFitbit
06-07-2020 11:39 - last edited on 06-21-2020 12:59 by LiliyaFitbit
hello
on the main screen of my fitbit app, where it shows steps, activity etc done in the day, it says “ sync complete” and battery of 80% . when i then go to where my profile is where it says “ fitbit charge 2 connected” it shows as 100% charged and synced ... so which one do i believe? i dont want to charge if not necessary.
i am purely using the ipad app ...
please help. i cant even seem to add a screenshot on here
bimini ( evap77)
Moderator edit: subject for clarity
06-21-2020 12:59 - edited 06-21-2020 13:02
06-21-2020 12:59 - edited 06-21-2020 13:02
Welcome to the Fitbit Community, @evap77.
I appreciate your participation in the Forums and sharing your concern about the battery level you see in the Fitbit app. Thank you for providing the additional details, I appreciate your efforts to provide a screenshot and I am glad to assist you. I recommend doing the following:
If the issue persists, please provide a screenshot for further investigation and let me know what Fitbit device you're using. You can follow these steps to attach a screenshot to your next reply: How To: Add An Image To Your Post
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.