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Battery level disappeared on new Fitbit app

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‎09-29-2023 12:05 - last edited on ‎10-29-2023 10:09 by Fitbit Moderator

‎09-29-2023 12:05 - last edited on ‎10-29-2023 10:09 by Fitbit Moderator

The old app always showed my battery level in the upper right corner. The new app does not seem to show it anywhere. Am I missing something? I know I can swipe right on my Fitbit and I get an email when it’s low but it was handy to easily monitor it.

 

Moderator Edit: Clarified subject

Best Answer
159 REPLIES 159

‎10-05-2023 11:53

In response to Fdamji

‎10-05-2023 11:53

I’m with you on that!

thanks ❤️

Best Answer

‎10-05-2023 12:25

In response to Fdamji

‎10-05-2023 12:25

Can you share the options you have found -- don't think you are alone with your/our frustrations

Best Answer

‎10-05-2023 12:35

In response to TC725

‎10-05-2023 12:35

There are no options for the battery level.   All you will get is the battery shaded in black to tell you which tier you are on.  And If if remember correctly, there are ONLY three tiers and then EMPTY!   No percentages like it was before.  I used to know exactly when I needed to charge my phone.  Now, forget it.  

Best Answer

‎10-05-2023 16:06

In response to TC725

‎10-05-2023 16:06

The only option I have found was playing around with my notifications on my clock face to include battery percentage.  No options for battery percentage on the app.

Best Answer

‎10-05-2023 17:04

In response to 19493KIN

‎10-05-2023 17:04

Very, very irritated that I can no longer see my % battery charge in the fitbit app.  This is a major inconvenience. Please put it back the way it was.  I do not use most of the features in the app.  It really sucks that you took away one of two things that I check on a regular basis- 1.) Number of steps and 2.) Percent of charge on my Fitbit. 

Best Answer

‎10-05-2023 17:52

‎10-05-2023 17:52

100% agreed.  My Charge4's previous iPhone app showed battery in percentage with a quick swipe down in the app, now it's just a vague waving of my thumb of what my battery's percentage is by tapping the icon in the upper right.

I also don't like the count up/count down when you switch between days to compare progress.  Just give me the number instead of making me wait for the count up/down.

Finally, when are we going to be able to swipe to get between days.  Instead I have to tap the little arrow in the top corners.  The dev team knows how swipe works because I can swipe between sleep categories, but I can't swipe between days' progress.

Yes, the new app is pretty but it got worse overall.  Boy I hope someone got fired for that blunder.

Best Answer

‎10-06-2023 01:49

‎10-06-2023 01:49

I agree I liked the old App style better. I am on my third Fitbit watch unfortunately they don't last that long, (I don't even want to start about the wristband can't count anymore how many I bought over the years) my display on the Charge3 is not visible anymore for about 1.5 years now, but it still gives the data to the app. I wish I would see the Percentage to be able to charge only to around 80% to make the battery last longer, please bring it back. Thank you

Best Answer

‎10-06-2023 02:22

In response to mommabirdg

‎10-06-2023 02:22

Where is the Thump Down vote? ,-) It's not good enough, please bring back the % on the app.

Best Answer

‎10-06-2023 03:26

‎10-06-2023 03:26

Another problem with battery level is so far it does not email me a warning of low battery. Fire the programming team as this is a huge disaster.

Best Answer

‎10-06-2023 04:54

In response to sandyrussell13

‎10-06-2023 04:54

It is terrible, what did they do? My Sense changed on October 1st, 2023, thought it would go back to normal in a couple of days but didn’t.  I hate the change.

Best Answer

‎10-06-2023 05:33

In response to sandyrussell13

‎10-06-2023 05:33

The child-like engineers clearly forgot to test the new UI with boomers and karens.  

Best Answer

‎10-06-2023 06:04

‎10-06-2023 06:04

I am a Fitbit Flex2 user and very much miss seeing the battery level indicator on the opening page of the new application.  IT NEEDS TO BE RESTORED.  Whoever thought it should be removed should lose their job....  terrible decision.  The two most important statistics are steps and charge level.  

Best Answer

‎10-06-2023 06:25

In response to Boompa

‎10-06-2023 06:25

Don’t fix something that wasn’t broken!!! My sleep app and entire look has changed as well, grrrr.

Best Answer

‎10-06-2023 11:23

In response to Odyssey13

‎10-06-2023 11:23

Well I see it on the device but REALLY???? I need a magnifying glass to read it. It's tiny compared to other info. 

Best Answer

‎10-06-2023 11:51

In response to mommabirdg

‎10-06-2023 11:51

Not there.

Best Answer

‎10-06-2023 11:57

In response to Fit4mb

‎10-06-2023 11:57

Nope, not seeing it on my Sense

Best Answer

‎10-07-2023 00:41

In response to sandyrussell13

‎10-07-2023 00:41

Sandy, I think an 8 year old could do better!🤣🤣🤣

Clearly the design **ahem**s don't bother to canvass for feedback on what people like about their fitbit, and what they would like changed! The new design looks like it should be supporting a cheap Chinese copy, rather than a premium tracker. 

Best Answer

‎10-07-2023 05:35

In response to Fdamji

‎10-07-2023 05:35

I agree. I’m looking at other options as well.

Best Answer

‎10-07-2023 06:55

In response to Boymom2001

‎10-07-2023 06:55

Need the original app back prior to October 1st.

Best Answer

‎10-07-2023 11:13

In response to Boymom2001

‎10-07-2023 11:13

 Maybe they will fix the problem before we all go elsewhere 🤞

Best Answer