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Blaze doesn't sync or update

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‎10-08-2017 01:43

‎10-08-2017 01:43

Hi, my Blaze won't update (error code FBBluetoothErrorDomain error 18) and won't sync either. I have updated the app (version 2.41) and this has not fixed it. 

 

Please help!

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‎10-09-2017 08:05

‎10-09-2017 08:05

Hello @ElizabethCo, have a warm welcome to the Fitbit Community, it's great to see new faces around. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm very sorry for any inconvenience this situation has caused. We appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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