04-06-2020 16:22 - last edited on 04-09-2020 17:51 by LiliyaFitbit
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04-06-2020 16:22 - last edited on 04-09-2020 17:51 by LiliyaFitbit
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Being in overheating mode for more than a month now. Does not reset and my app cannot locate my device. Using apple iphone 7+
Moderator edit: subject for clarity

04-09-2020 17:51
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04-09-2020 17:51
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Welcome to the Fitbit Community, @DanvdB. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the issues you're experiencing with your Fitbit Blaze. Thank you for letting me know that you're using an iPhone 7+. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. Please keep an eye on your inbox.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
