Call notification not working

[bikerbooker]

It's on but doesn't alert on my Fitbit.

[AlejandraFitbit]

It's great to see you around @bikerbooker. If the calls notifications feature is not working, I recommend following @SantiR's instructions in the Not receiving notifications on your iOS device? Here's how to troubleshoot! post. 

I hope this helps, let me know the outcome. 

[bikerbooker]

Don't know how to do all that. It's never because I'm syncing. Will try to figure those things out. Thanks

Sent from my iPad

[AlejandraFitbit]

Thanks for the information @bikerbooker. If you prefer to receive step by step instructions, keep in mind that you can always contact our support team via phone or chat for a faster solution.

Let me know if you need anything else!