help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't access to a thread with my username

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-10-2020 07:57 - last edited on ‎01-11-2020 20:38 by Fitbit Moderator

‎01-10-2020 07:57 - last edited on ‎01-11-2020 20:38 by Fitbit Moderator

I took a screenshot of the issue below. Basically I came across a thread that has my name in it, but i can't access it.

 

When i click the subject "discussing Moderator Actions - thenameless1" it takes me to a feature suggestion for quick replies for ios devices where i see my post, but my post was about quick replies.

 

I'd like to access the thread with my username in it, but it keeps taking me somewhere else. 

 

Any ideas?

 

I'm not sure if it helps but this is the link where it keeps taking me:

https://community.fitbit.com/t5/Feature-Suggestions/Quick-Replies-for-iOS-Devices/idc-p/4000032#M232...

 

Screenshot (55).png

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎01-11-2020 20:37

‎01-11-2020 20:37

Hi @thenameless1, it's nice to see you again posting here in the Community Forums, welcome back!

 

Thanks for bringing this to my attention and for attaching a screenshot into your post. It seems that there was system error and a feature suggestion was created for one post of yours that was removed, post in which you were discussing a Fitbit moderator actions. That said and because the error was resolved, this is the reason why the link shows you a feature suggestion instead. Please refer to a private message that was sent to you in the past about why your post was removed and review our Community Guidelines here for more details because the thread under discussion doesn't exist anymore. 

 

Don't hesitate to contact me back if you need anything else.

Best Answer
0 Votes