Can't join a challenge

[Katec79]

I joined a challenge yesterday but today I have been invited to one and can't see where to join, like I did yesterday. When I scroll up and down there is no option to accept or decline the invitation

[ClaphamSteph]

I'm having the exact same problem!  Can't find any advice/ help either on FitBit help or the existing community threads.  Come on FitBit - if you're going to have these features, the least you could do is help us when it goes wrong!  

[Mmoconnor23]

I've been having the same issue for at least the past month! Someone please help!

[MarcoGFitbit]

Hello @Katec79, @ClaphamSteph and @Mmoconnor23, thanks for joining us, it's great to see new faces around the Community! 

Judging for the screenshots you sent @Katec79, it seems you're already part of the challenge, as you're able to send messages and activate the "Do Not Disturb" option on the Challenge Options. When receiving an invite for the challenge you should be able to see a number on top of the Challenges tab.

Tapping the Challenge tab will show the Challenges where you were invited:

Tap on the Challenge and you'll be redirected to a screen where you can either accept or decline the Challenge:

Once you join the Challenge you'll be redirected to the Challenge screen, where you'll be able to chat, cheer and see the leaderboard (which is the same information shown on your screenshot). Please remember that during a Workweek Hustle it's only needed to accept the invitation once, the challenge will not ask you to join every day. What I can see in your screenshot is that every participant show a step count on 0, my recommendation in this case would be forceclosing the app by double-tapping the home button and swiping up the app, if the information is still not displaying correctly, please log out from the app, restart your tracker and log back in. 

I hope this information can be helpful, in case you need anything else please feel free to reply!