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Can't log food on Fitbit app

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‎07-07-2019 08:59 - last edited on ‎07-08-2019 09:19 by Fitbit Moderator

‎07-07-2019 08:59 - last edited on ‎07-08-2019 09:19 by Fitbit Moderator

When I try to log my food on the app it sends me to my ActiveFit app and will not allow me to log my food, check my activity or sleep through the new updated app...any help?

 

 

Moderator edit: updated subject for clarity

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‎07-08-2019 09:18

‎07-08-2019 09:18

@INDYCARGirl, welcome! It's nice to have you on board!

 

Let me help you with your food logs. This is odd. Do you see any error message? Could you take a screenshot of what you see on the Fitbit app? Is the app up to date? Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

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