03-07-2021 06:59 - last edited on 03-08-2021 17:16 by LiliyaFitbit
03-07-2021 06:59 - last edited on 03-08-2021 17:16 by LiliyaFitbit
I’m looking for some help!
my notifications aren’t coming through on my Fitbit versa lite and on the app I am hitting notifications and nothing comes up!
I have deleted and reinstalled the app and also forgot the device and re added and re paired!
any help or suggestions would be appreciated!
Moderator edit: subject for clarity
03-07-2021 08:12
03-07-2021 08:12
Which phone are you syncing to, @SunsetRunner ? In the meantime, here is a link to some good troubleshooting tips in addition to what you have tried.
03-07-2021 08:17
03-07-2021 08:17
Hi,
I am connecting to the iPhone 12. When I click notifications on the app it clicks on it but nothing opens up! So strange!
thanks
caroline
03-07-2021 08:30
03-07-2021 08:30
Thanks for the quick response, @SunsetRunner - here are tips specifically for the iPhone, including the settings you need to set up in iPhone Settings.
03-07-2021 09:55
03-07-2021 09:55
Mine is doing this also. Tried restarting everything!! I have a Charge 4
03-08-2021 17:13 - edited 03-08-2021 17:15
03-08-2021 17:13 - edited 03-08-2021 17:15
Welcome to the Fitbit Community, @SunsetRunner @DaisydogK. It's nice to see you around and thank you for your help, @SunsetRunner.
@SunsetRunner @DaisydogK Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and recommend trying the following:
By the way, I've moved your posts to iOS board so we can keep our forums organized.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.