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Can't reset my Versa 2's timezone

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‎07-20-2023 05:31 - last edited on ‎07-20-2023 11:15 by Fitbit Moderator

‎07-20-2023 05:31 - last edited on ‎07-20-2023 11:15 by Fitbit Moderator

My versa 2 is linked to my google account and now will not go to Fitbit settings, only google. How do I get to advanced settings?

Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-20-2023 10:21

‎07-20-2023 10:21

Hi @Lrankinallen - hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Login and wait for any pair, link or Fixit prompts and sync.

In the Fitbit App, click profile photo and App settings, there you should be able turn off automatic time zone and set the time zone manually, then sync.

 

Author | ch, passion for improvement.

Best Answer

‎07-20-2023 12:11

In response to Guy_

‎07-20-2023 12:11

Thx. I’m apple, not android. I’ve tried all those fixes. Google has commandeered my settings. I’ve found a backdoor coming in thru the website. Thx for the input.

Sent from my iPhone
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‎07-21-2023 04:49

In response to Lrankinallen

‎07-21-2023 04:49

@Lrankinallen   I'm moving your post to the iOS forum, a better fit for this issue.  Other iOS users might run in to the same issue when moving to a Google account.  Can you share what happened when you tried to change your time zone?  What kept you from changing your time zone?  I'm happy that you were able to fix your time zone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-21-2023 06:55

In response to LZeeW

‎07-21-2023 06:55

When I click on my photo, it takes me straight to my google info, totally bypassing my Fitbit account info. I can pull up my profile but no important settings, in particular, the time zone feature.
Thanks.

Sent from my iPad
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