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Cannot get my Fitbit device to sync

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‎06-03-2024 08:01 - last edited on ‎06-09-2024 14:36 by Fitbit Moderator

‎06-03-2024 08:01 - last edited on ‎06-09-2024 14:36 by Fitbit Moderator

till yesterday the Fitbit app was syncing, then today it stopped, I tried, rebooting Fitbit, turning BLuetooth on / off, deleting the Fitbit app, reinstalled, turn on / off my phone.

and now the bluetooth can even find the Fitbit Inspire.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-03-2024 13:06

‎06-03-2024 13:06

I’m having the same problem today. Will not sync with the app iPhone 13. What the heck?

Best Answer

‎06-09-2024 14:51

In response to Tamantha52

‎06-09-2024 14:51

Welcome to the forums @archanaj and @Tamantha52.

Thanks for bringing this to my attention, as well for the steps that you've tried prior to posting. I understand how frustrating this might be for you, and rest assured I'll help you out with this matter. Just to confirm, may I know the model of your Fitbit devices? Also, did you receive an error message on the Fitbit app?

While you've tried working on this, please make sure to exhaust the steps described in this help article which have helped other members.

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