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Cannot respond to text messages from Sense

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‎08-24-2022 19:39 - last edited on ‎08-30-2022 14:56 by Fitbit Moderator

‎08-24-2022 19:39 - last edited on ‎08-30-2022 14:56 by Fitbit Moderator

Why can't i text or call from my fitbit sense using my iphoner ? All i hear is this is not available at this time!! 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-25-2022 00:00

‎08-25-2022 00:00

Fitbit say that it will only work with an Android phone but they don't say why. Presumably, it's an Apple limitation: https://help.fitbit.com/articles/en_US/Help_article/2344.htm

 

 

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‎08-30-2022 15:07 - last edited on ‎09-19-2024 05:13 by Fitbit Moderator

In response to SteveH

‎08-30-2022 15:07 - last edited on ‎09-19-2024 05:13 by Fitbit Moderator

Welcome to the Community, @Burnabybc. @SteveH Thanks for sharing your insights and help.

@Burnabybc Thanks for bringing this to our attention. Before anything else, let me clarify that you can receive call notifications using your iPhone, as well as take calls from your Sense if the on-wrist phone calls feature is turned on. To learn more about this feature, see this help article.

In regards to the quick replies, as our friend mentioned currently this feature is only available for Android and not for iOS. I understand how much you'd like to use this feature. We'd like to find ways to bring quick text replies to messaging apps for other operating systems and hope to share more on this in the future. If you haven't done so, you can vote for this idea posted in the Feature Suggestions board so our developers can keep tracking its demand over time.

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