Cannot set calorie deficit goal

[Sph123]

I am trying to set up a calorie deficit but every time I do it reverts back to a number of calories.  I have restarted my Fitbit, deleted and reinstalled app multiple times, offloaded data.   I am

clicking on my profile in the app and going to food goal under nutrition and weight, setting a calorie deficit and confirming my choice. It will show goal as calorie deficit but as soon as I leave that screen it reverts back to a daily calorie goal.   I also don’t have the ability to set a goal weight, only body fat goal.   My phone is running most recent iOS so I think it may be an app problem.  

[GradyL]

mine is doing the same thing

Moderator Edit: Formatting.

[phaskitt]

When you say working again, do you mean the deficit feature or the static setting? My deficit still does not work

Sent from my iPhone

[LeMc]

I have just managed to set a calorie deficit by going into Water on the dashboard of my app and then water settings … . Within this there is Food and the option to set up calorie goals including a deficit . 

[SarahCB82]

So mine had now reverted to a calorie deficit goal. I wanted to change this to a 500 calorie deficit (which is how I realised it wasn’t working in the first place) and it simply keeps reverting to the 1000 cal deficit. So it’s seeing a deficit goal, but it’s still stuck and won’t update

[Emmanuelg]

I can set a 500 calorie deficit but as soon as I hit next and exit out it shows as 881 calories as a fixed goal (so still not working for me).  Sigh…

[Blaydo]

That seems to have worked - thank you 

update : it lasted about 10 mins and has now gone back to total calories…….doh !

[KRHS]

The 500 calorie deficit function is working for me - finally - and it's stayed set where I put it for the last hour and a half.  Glad to have it fixed but SUPER DISAPPOINTED at the way this was handled.

[Blaydo]

It’s now working for me now too 🙂

[Emmanuelg]

It’s finally working for me too!  I had to delete my previous weight loss goal and then recreate it in order to get rid of the fixed number of calories that kept showing.  Just sharing in case it’s helpful to others…

[sass008]

So happy, mine also working

[GradyL]

I’ve just tried, not working for me. So frustrating

Moderator Edit: Formatting.

[mari12345678]

For me it’s working for some minutes, but then goes back to the number of calories again🥴

[Daniellea1407]

Agreed!! 👍 I’ve just tried mine and it’s FINALLY working but not sure how long for….! They have not dealt well with this issue and feel like they will loose a lot of loyal people! 

[PinEdinburgh]

Me too - so tantalising! 

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Update from me at 09.55 GMT - it works for just a few minutes and then it goes wrong again. But it goes wrong in a different way! What it is telling me now is that I am over calories by the exact amount of calories that I have logged for the day (and it is ignoring the calorie expenditure which I’ve also logged for today). I’m hoping this means it’s going through testing and keeping my fingers firmly crossed!

[PinEdinburgh]

Sorry guys, but it is just too soon to post this. The question is not answered and the problem is not solved – not for everyone anyway. There has been a momentary fix which has reverted.

A lot of the frustration around this has been the lack of communication from Google and then wrong communication when there has been any … 

[GradyL]

fingers crossed 

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My calorie deficit is still not working

Is this fix being rolled out country by country or en-mass ?

Moderator Edit: Formatting and merged messages 

[phaskitt]

Mine seems to be working

Sent from my iPhone

[aesmaier]

It had been working for me for about a day. But now it does not hold the 250 cal deficit that I try to set. After a few minutes it reverts back to a random calorie amount. So it is still not fixed. Please provide an update as to how the fix is being rolled out as it seems many people are still experiencing problems, including myself. The lack of communication from Fitbit on this has been very frustrating. TIA

[dreemafso]

It works for me if I keep the app open in the background. As soon as I
close it, it reverts back to a fixed calorie goal

[aesmaier]

Just FYI, I always have the app running in the background and I still have the problem.