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Charge 2 lost data

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‎10-08-2017 06:44

‎10-08-2017 06:44

Yesterday, deleted app on iphone by mistake. Reinstalled and logged in today - previous data all gone, except for last three days. Not displaying new sleep tracking format, just old basic version. Installed Charge 2 only about 6 weeks ago - can I retrieve the data?

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‎10-08-2017 07:07

‎10-08-2017 07:07

Yesterday, deleted app on iphone by mistake. Reinstalled and logged in today - previous data all gone, except for last three days. Settings - eg sleep target - also gone. Not displaying new sleep tracking format, just old basic version. Installed Charge 2 only about 6 weeks ago - can I retrieve the data? And I am using the right email and password.

 

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‎10-08-2017 07:53

In response to fitfixer

‎10-08-2017 07:53

Can you see your historic data on fitbit.com dashboard?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-08-2017 09:01

In response to JohnnyRow

‎10-08-2017 09:01

Only last 4 days, same as on app. 

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