help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not showing 'Sleep Duration' benchmark since software upgrade yester.

yesterday

yesterday

On my iPhone 8 Plus yesterday I updated my Fitbit App and since then, when I click on 'Benchmark' under 'Sleep duration', the whole Fitbit App closes down.  App version 4.41 (44135015).

How do I get 'Benchmark' back please?

Best Answer
Labels:
0 Votes
1 REPLY 1

yesterday

yesterday

@DavidRP   First, sync your Fitbit, just to make sure you don't lose data.  Then delete the Fitbit app and re-download it.  I have the same version and mine isn't crashing when I tap on Benchmark.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes