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Charge 2 not showing the correct time.

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‎10-08-2017 08:20 - last edited on ‎10-09-2017 07:58 by Moderator Alum

‎10-08-2017 08:20 - last edited on ‎10-09-2017 07:58 by Moderator Alum

I am having troubles with resetting my Fitbit charger 2 to the correct time

 

Moderator Edit: Clarified Subject.

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‎10-09-2017 08:09

‎10-09-2017 08:09

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Please note that your tracker will show the exact same time as you phone, however it will need to sync first in order to show the correct time. If the tracker hasn't synced in a long time, that explains why the time is incorrect. 

 

If your tracker has trouble syncing, please try the following:

  1. Restart your tracker
  2. Restart your phone
  3. Turn off the Bluetooth on your phone for 15 seconds, then turn it back on.
  4. Force-close the app by double tapping the home button on your phone, then swipe up the app. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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