help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not showing the correct time.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2017 08:20 - last edited on ‎10-09-2017 07:58 by Moderator Alum

‎10-08-2017 08:20 - last edited on ‎10-09-2017 07:58 by Moderator Alum

I am having troubles with resetting my Fitbit charger 2 to the correct time

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎10-09-2017 08:09

‎10-09-2017 08:09

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Please note that your tracker will show the exact same time as you phone, however it will need to sync first in order to show the correct time. If the tracker hasn't synced in a long time, that explains why the time is incorrect. 

 

If your tracker has trouble syncing, please try the following:

  1. Restart your tracker
  2. Restart your phone
  3. Turn off the Bluetooth on your phone for 15 seconds, then turn it back on.
  4. Force-close the app by double tapping the home button on your phone, then swipe up the app. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes