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Charge 4 stopped receiving notifications since app update

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‎12-17-2020 04:14 - last edited on ‎12-17-2020 11:42 by

‎12-17-2020 04:14 - last edited on ‎12-17-2020 11:42 by

My fitbit charge 4 is not receiving messages, calls notifications since update fitbit app yesterday

 

 

Moderator edit: subject for clarity 

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‎12-17-2020 18:04

‎12-17-2020 18:04

Welcome to the Fitbit Community, @Linhkes.

 

Thank you for sharing the details of the issue you’re experiencing. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting instructions at How do I get notifications from my phone on my Fitbit device?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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