help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 not getting notifications when iPhone is silenced

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2023 17:24 - last edited on ‎08-14-2023 11:55 by Fitbit Moderator

‎08-13-2023 17:24 - last edited on ‎08-14-2023 11:55 by Fitbit Moderator

Charge 5 with all on IPhone.

when I turn my ringer off for silent mode, my Charge 5 stops vibrating and sending me notifications. I’ve seen on the android forum that they have a vibrate always on option in the app, and I’m not seeing that. 
I use my Fitbit while at work and need the notifications while in meetings even if my ringer is off.

Is there a fix for this?


Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎08-14-2023 11:24

‎08-14-2023 11:24

Hello @OneTir3dMomma and welcome to the Community.  I think you need to search Apple Support for help with this.  I found this page as an answer to, "How do I silence my iPhone, but still get notifications?"  It might or might not be the answer, but I'm confident that it is an Apple setting, not a Fitbit setting.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer