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Charge HR Stopped Syncing

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‎02-22-2016 20:38

‎02-22-2016 20:38

While I was driving from Illinois to South Carolina this weekend, I turned my bluetooth off on my Iphone and my fitbit died and then started having problems with my Fitbit Charge. I've had my fitbit about 7 months. 

 

When I turned my bluetooth back on on Saturday evening, it wouldnt sync. My bluetooth has been consistently on since then and my fitbit has been pretty much fully charged as well. I did all the tips on the help article and I even tried to delete the app on my phone and redownload it. Now the app wont let me log in because it's confused that my fitbit is one hour behind my phone. I tried to change the time on my phone back to Illinois time but it didnt help. 

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‎02-22-2016 21:17

‎02-22-2016 21:17

Welcome to the forums @smcfar08

 

This is a known issue - click to read what Fitbit has to say about it.

Stepping in the U.S.A. since September 2013. Android 14

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