01-24-2017 19:19
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01-24-2017 19:19
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How to stop continuous sync?

01-25-2017 04:41
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01-25-2017 04:41
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Hello @cantstep, have a warm welcome to the Fitbit Community!
If your tracker seems to be syncing contstantly, it's possible the All-day feature is enabled on your app. To disable it:
- Open the Fitbit app and tap on the Account tab.
- Tap on your tracker's name
- Locate All-day sync and disable it.
Please remember that if Bluetooth is turned on on your phone, everytime you open the Fitbit app your tracker will begin syncing.
I hope this can be helpful, in case you need anything else, feel free to reply!

01-15-2020 05:25
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01-15-2020 05:25
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I have all day sync turned off and it is still syncing each time I open the app. Is there another way to stop the syncing?

06-28-2020 14:24
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06-28-2020 14:24
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- Who Voted for this post?
Have the same problem with Alta HR. My battery only lasts 4 hrs. Green light stays on. Have tried everything. The location specified in the app to turn off all day sync does not exist!
07-03-2020 00:20
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07-03-2020 00:20
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Under my account, then the name of my tracker, there is no information about continuous sync. I know it syncs continuously, and it tells me the last time it did it, which is always "1 minute ago", but there is no option to change it in any way! I can't keep it from going down in power 1% every minute! In a few hours it goes from fully charged to nothing.
I have an Inspire HR.

07-11-2020 08:52
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07-11-2020 08:52
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I have this exact same problem. Constant syncing, battery now drains super quick, and I can’t find the option to turn off all day syncing. Can we get some help?

07-11-2020 09:15
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07-11-2020 09:15
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I found that if you’re in Fitbit through a web browser, there is no option to turn off all-day sync. You must access your account through an app in your phone. An app, not a web browser. If you leave the Fitbit app on in any browser, it will still sync so close the app when done. I don’t know how having Bluetooth running so you can see text messages affects syncing too often but I would guess it does.

07-12-2020 04:27
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07-12-2020 04:27
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I am having the same issue and it's so annoying! I hope someone can figure it out!

