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Charge HR doesn't sync

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‎05-08-2016 19:03

‎05-08-2016 19:03

Hi, my Charge HR doesn't sync even though it shows " synching in progress" on my phone. I haven't got updated data for past 3-4 days already.
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‎05-09-2016 04:35

‎05-09-2016 04:35

Welcome to the Community @Pal230. If your Charge HR is not syncing with your iPhone, I recommend following our Syncing Troubleshoot. After following these steps your tracker should sync without an inconvenience. 

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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