help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR doesn't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-08-2016 19:03

‎05-08-2016 19:03

Hi, my Charge HR doesn't sync even though it shows " synching in progress" on my phone. I haven't got updated data for past 3-4 days already.
Best Answer
0 Votes
1 REPLY 1

‎05-09-2016 04:35

‎05-09-2016 04:35

Welcome to the Community @Pal230. If your Charge HR is not syncing with your iPhone, I recommend following our Syncing Troubleshoot. After following these steps your tracker should sync without an inconvenience. 

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes