01-29-2016 04:40
01-29-2016 04:40
01-29-2016 06:40
01-29-2016 06:40
I have similar issues, one time **ahem** is fine and the next it isn't. It shows it hasn't synced, then the dasboard will suddenly show it has?
02-02-2016 09:20
02-02-2016 09:20
A warm welcome to our new friends @Squindles @Tayls77! It's great to have you here! Please review our troubleshooting tips here. To check for our latest updates on this issue, please monitor our Community thread.
Hope this helps, let me know how it goes!
02-02-2016 09:27
02-02-2016 09:27
02-02-2016 10:27
02-02-2016 10:27
@Mlafferty I'd recommend the following troubleshoots:
2. Reboot your iOS device.
3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
4. Open the Fitbit App to initiate a sync.
This should help, but if you are still experiencing trouble afterwards for some reason, I'd then recommend reaching out to Fitbit Customer Support. They'll do their best to help!