Charge hr won't sync

[DSCD]

I can't get my charge to sync. This problem just started tonight. It synced fine earlier in the day. Now...nothing. I've fixed a similar problem before but I can't remember how. Advice?

[AlejandraFitbit]

It's great to see you around @DSCD. If your tracker is not syncing, I recommend following our syncing troubleshoot. After these steps your tracker should sync without an inconvenience.

I hope this helps, let me know the outcome. 

[DSCD]

My phone and my tracker still won't sync 😞

Sent from my iPhone

[AlejandraFitbit]

Thanks for the information @DSCD. At this point, I recommend getting in touch directly with our support team for further instructions. For a faster response you can contact them via phone or chat.

Catch you later.