help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connection problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2020 10:06

‎02-07-2020 10:06

My HR inspire won’t stay connected to my iPhone 6s or my kindle tried uninstalling the app. and removing device from app, was working on and off but has stopped connecting altogether. HR is a new device bought for Christmas. Anybody any ideas 

Best Answer
0 Votes
2 REPLIES 2

‎02-07-2020 10:13

‎02-07-2020 10:13

Hi @margmac  the Amazon Kindle isn't compatible with the Fitbit app. You might get some parts of it to function, but as it's not compatible, you can't count on it. Here is a list of compatible devices to view -  list of compatible devices click to see 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎02-07-2020 11:54

In response to Odyssey13

‎02-07-2020 11:54

Thank you

Sent from my iPhone
Best Answer
0 Votes