Crashes when clicking on Sleep Benchmark

[Mjcope]

I have updated Tracker and have the most up-to-date iOS version for my iPhone. But 2 days ago, whenever I click Sleep/Benchmark or Sleep/30-Day Average, the app crashes. Can someone please address this? 

[LZeeW]

@Mjcope   I moved your post to the iOS app forum, a better fit for this issue.  I have v 4.41 and don't have this issue.  Try deleting, then re-downloading the Fitbit app.

[Mjcope]

And thank you for your reply and moving my post to a more appropriate forum!

[Mjcope]

I just deleted the app and re-installed it. Then I restarted my phone. Still crashes when I click on Sleep/Benchmark or Sleep/30-Day Average. 

[Vanessa_H]

Same, suddenly started happening a few days ago, reinstalling/updating doesn't fix it.

I assume it's just google messing about with stuff & are going to force us to subscribe to premium for this data.

[Mjcope]

Glad to hear I’m not alone in this. I have an iPhone X and wonder whether it being old is the problem. 

[ChrisCIH]

same

[liski84]

I have the same problem. It’s super annoying 

[98bees]

Same problem here. Have tried everything. I’m sure it was that last update. Has anyone gotten a response from Fitbit support others than “restart/redownload/blah blah blah” ?

[Mjcope]

I just sent feedback to Fitbit. They will hopefully take notice if a lot of people send feedback about it.

[Boomer93]

This has started to happen on mine.  I have only just moved over to Google.  This is on an iPhone 8 Plus (all updated to the latest version I can get) with the latest version of the Fitbit App.

[Marlo2go]

This just started for me a few days ago. I switched my account to google just before this issue started. I have a Versa 4 and premium. I know someone who uses an old charge 2, doesn’t have premium, and his account has been on google for several months. His is fine. 

[veramilo]

Same for me. Started a few days ago.

Also stopped displaying hourly steps in the dashboard a while before that.