12-05-2018
06:24
- last edited on
12-06-2018
03:15
by
MarcoGFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-05-2018
06:24
- last edited on
12-06-2018
03:15
by
MarcoGFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I keep trying to set up my fitbit zip on my iphone. It gets to the part where it asks for a code. I get the code off of the zip and type it in, I immediately get a 400 error code and try again and get new code and same thing. This has been happening for days. Anybody know how to fix it? So annoying! Thanks!
Moderator Edit: Clarified Subject.

12-06-2018 03:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



12-06-2018 03:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hello @CW12656, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to make sure your tracker is fully charged and then try these steps:
- Turn your tracker off and on again using the instructions in How do I restart my tracker?
- Try to set up your device again. If it doesn't work, reboot your mobile device and try again.
- Try to set up again. If it doesn't work, on a different mobile device or computer (if available)
Note that if you get notifications from your mobile device on your tracker, before you can use a different device or computer you need to follow the instructions in Why is my tracker only syncing with one mobile device?
I hope this can be helpful, if there's anything else we can do for you, please feel free to reply.

07-21-2020 09:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-21-2020 09:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Tried all the steps listed above and used 2 different devices to no avail. Support is no longer available; so who can help?!?

