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Error code 400

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‎01-14-2016 18:07

‎01-14-2016 18:07

Error 400 when syncing
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‎01-15-2016 01:04

‎01-15-2016 01:04

There are some things to try when you get this error in this thread:

 

https://community.fitbit.com/t5/iOS-App/Charger-HR-iPhone-6-error-400/m-p/943830

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‎01-18-2016 04:51

‎01-18-2016 04:51

Welcome to our Community @Smittybitten! Thanks for stopping by! Smiley WinkI noticed @SteveH provided you with some suggestions to help you resolve your issue. I'd like to add that if after trying those steps it doesn't work, you can try the following:

 

1. Restart your tracker.
2. After your tracker has restarted, reboot your iOS device.
3. Open the Fitbit app to initiate a sync.
4. If you're still having trouble, set up your tracker as a new device by following these instructions. Note that when setting up your tracker as a new device, if you haven't synced in over 24 hours your activity data for previous days will be lost and only today's data will remain.

 

Hope this helps, have a nice day! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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