06-17-2017 14:18
06-17-2017 14:18
My exercise log keeps disappearing from the iOS app unless I manually scroll through slowly to refresh it. So my weekly exercise graph shows less than I've done, my exercise duration & all the other charts are the same - they're intermittently displaying my logged data. But when the information is visible & I go into the chart to see the full month, it vanishes again. I'm on the most recent version of the app.
06-24-2017 10:00
06-24-2017 10:00
Thanks for visiting the Community @Dellr!
Hmm this is pretty weird, could you please tell me how are you logging the activities? In the meantime please try to log out of the app - reboot your mobile device - log back in.
Let me know how it goes, I'll be around!
06-24-2017 12:47
06-24-2017 12:47
I'm logging them by using the Blaze to select exercise, or using the app to track walking, or some are automatically detected. Taken 17/06 22:05
Taken 17/06 22:06
Taken 17/06 22:07 after scrolling through list of exercises
Taken at the same time, 17/06 22:07
Taken immediately after, this is how my month view displays
These photos were taken within 3 minutes, the only thing I did was scroll through the logged exercise to refresh the charts & it then loses it once I go to the month view.
I will try your suggestion of rebooting & update.
Thanks
06-24-2017 12:57 - edited 06-24-2017 13:02
06-24-2017 12:57 - edited 06-24-2017 13:02
This was taken after the log out & reboot, it's still the same.
Edit: I have deleted and reinstalled the app, no change.
06-26-2017 00:47
06-26-2017 00:47
I am having the exact same problem. I have particularly noticed it with regards the distance recorded for the month. I have to scroll through my activities to get them to register on the graphs. When I then open the distance graph it will show my actual distance this month for a few seconds before then reverting to a lesser amount.
06-26-2017 05:53
06-26-2017 05:53
Yeh that's the same as me. It's frustrating! Needs sorting.
07-03-2017 07:56
07-03-2017 07:56
Is there going to be any solution to this?