05-10-2020 10:59
05-10-2020 10:59
When I logged today's rowing workout of 3.17 miles, the app did not add 3.17 miles to my overall miles on the Today screen. Is this a bug? Am I missing something? This used to work. Thanks!
P.S. I have iOS 13.4.1 on my phone and the latest version of the Fitbit app 3.20.1 and I have restarted the phone and the app.
06-19-2020 17:44
06-19-2020 17:44
Hi @C_Graham. Welcome! It's great to see you here in the forums.
Thanks for the steps that you've tried on your own, and I'll help you with your exercise data not adding correctly. Before anything else, may I know how was your Rowing activity logged in the Fitbit app? When you manually log an exercise in the Fitbit app, you'll be credited for your efforts by adding stats. However, if you log a non step-based activity such as Rowing, the Fitbit app will not add distance to your overall stats since you weren't traveling a distance like a normal walking. I'm sorry if this causes an inconvenience and we'll continue working on the Fitbit app to improve its performance so you can continue working toward your goals.
I'll be around if you have another question.